If you see a double charge on your statement, it could be that you opted into an upsell, such as the double your donation upsell.

After your initial donation to a campaign, you may be asked if you would like to double your donation (as seen below):

If you have unknowingly clicked this button and are now seeing two donations on your account, our team is happy to assist! Fill out this form with any refund requests, https://winred.com/contact/. You can also reach out to donations@winred.com or contact us by phone at +1 855-922-1776.

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