When using the Product Catalog to customize items we suggest using a transparent .PNG file over a .JPEG and cropping the image as tight as possible around the artwork. This will make it easier to re-size your logo.

Once you upload your artwork file and it is taking up the whole mock-up builder, click on your logo, you'll see three buttons pop up (highlighted in pink) choose the far left one titled "Transform".

Three slider bars will pop up, the top one will adjust the size of your artwork file, make sure you click on the logo and not the background image or you will re-size the actual product image. Slide the top bar to the left to make your logo smaller.

Once you get the logo fully in the mock-up viewer you can also adjust the size of the logo with the two-arrow button located to the bottom right of your artwork, highlighted in pink below. This button is less sensitive than the slider bar so you can fit the logo into our printing guidelines.

If you are receiving an error message when uploading your logo, be sure to follow the below sizing/file restrictions:

Questions?

If you have questions or are unsure on any of these steps, please reach out to our support team by clicking the red chat box at the bottom right corner of your screen.