You can update your donor account info by logging into your account at https://app.winred.com/profile. This is where you can edit your personal information such as your credit card, address, phone number, or employer information.

Once logged in there will be different tabs where you can edit different information

Table of Contents:
How to Update My Credit Card

How to Update My Address and Phone Number

How to Update My Occupation

Can I Update My Email?

How to update my Credit Card

If you click on the card tab you see your current payment method and this can be changed by hitting edit. Then a menu should appear where you input your card info. Then you'll hit save to update it.

If you are a compliance user who accidentally adds the wrong credit card to your account, reach out to us at support@winred.com and our team will assist you.

How to Update my Address & Phone Number

To update your address and phone number you will head to the profile tab, and on the left, you'll see your information such as your name and address. There you can edit it and hit save to change it.

How to Update my Occupation

You change your occupation and employer on the same menu on the right-hand side of the screen under the profile tab.

Can I update my Email?

You cannot change your email. Your email is the unique identifier for your donor account.

Questions? Our team is happy to help! Click the red chat bot at the bottom right corner of your screen and a member of our team will assist!

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