Follow the instructions below to learn how to change your password or reset it.
Password Reset
First, ensure you're logged out. Request a password reset. Head to this link and enter your email.
You will receive an email with a 'Reset Password' button in it.
If the email does not appear in your inbox after a couple of minutes, please check your spam folder.
Click the reset button in the email and enter in a new password. Passwords must have 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character. (!@#$%^&*)
If you get the error "Invalid Reset Token" after you enter your new password, ensure that you're completely logged out of your account first.
Please note, the password reset link can only be used once and is only valid for 24 hours.
Change Password While Logged In
If you're logged into your account but want to change your password, follow these steps.
Head to portal.winred.com/profile/security. Input a new password under this section and hit Change Password. Keep in mind that passwords must be 8 characters long, have 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character. (!@#$%^&*).
If you have questions or are unsure about any of these steps, please reach out to our support team by clicking the red chat box a the bottom right corner of your screen. You can also email us at donations@winred.com or contact us at https://winred.com/donor-support/.