Skip to main content
All CollectionsDonor and User Account SupportFAQs
Why Can’t I Change My Email Address?
Why Can’t I Change My Email Address?

Why can't I change my email address?

Updated over 7 months ago

WinRed uses your email address as a unique identifier for donations made while logged in to your WinRed account. We are unable to make any changes to your email address once you use it to create a WinRed account.

If you want to start using a new email address, we suggest that you close your initial account and open a new account.

Questions?

If you have questions or are unsure about any of these steps, please reach out to our support team by clicking the red chat box at the bottom right corner of your screen. You can also email us at donations@winred.com.

Did this answer your question?