Merchandise Fees consist of the product and shipping cost taken out of the donation for ordered items.
If you offer Merchandise through WinRed, these fees will appear on your payout reports. Please Note that merchandise fees must be reported differently than WinRed processing fees. This guide lays out how to handle this.
View Your Merchandise Fees in Payouts
Here, you'll see a list of all of your payout reports. Click on a specific payout to see what donations and orders are included within a particular report.
You will see a breakdown of your Gross Donations, Fees, and Net Payout. Under the Total Fees section, you will see a Merchandise Bill-Pay Fees row with the total merchandise fees on this particular payout report.
You will see added columns showing the merchandise cost when you download your payout report. These are not credit card fees but are for the cost of goods sold and reportable to WinRed Technical Services LLC.
Questions? Our team is happy to help! Feel free to contact our team by opening a WinRed chat box at the bottom right of your screen!