Merchandise Fees consist of the product and shipping cost taken out of the donation for ordered items.

If you are offering Merchandise through WinRed, these fees will appear on your payout reports. Please Note that merchandise fees must be reported differently than WinRed processing fees. This guide lays out how to handle this.

View Your Merchandise Fees in Reports

Click on the Accounting tab at the top of your screen. From here click the Payouts tab:

Here you'll see a list of all of your individual payout reports. Click on the blue information icon on the right side of the screen to see what donations and orders are included in a particular payout report.

You will see a breakdown of your Gross Donations, Fees, and your Net Payout. Under the Fees section, you will see a Merchandise Fees row with the total merchandise fees on this particular payout report.

When you download your payout report, you will see added columns that show the cost of merchandise. These are not credit card fees, but are for the cost of goods sold and reportable to WinRed Technical Services LLC.

For more information on FEC Reporting, click here

Questions? Our team is happy to help! Feel free to reach out to our team by opening a WinRed chat box at the bottom right of your screen!

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