Add Merchandise to an Upsell

Offer merchandise to your donors right after they give

Updated over a week ago

Merch can be added to an upsell to drive higher upsell conversion rates from your donors. When a donor gives on a page, a merch upsell asks them to contribute an additional amount to receive a specific item.

This guide will help you get started. Before you can add merchandise to an upsell, you need to create merchandise items for your account. Head to our catalog to get started.

Set up a Merchandise Campaign

As with pages, to add merchandise to an upsell, you need to set up a merchandise campaign. This guide will walk you through how to do that.

Types of Upsells You Can Add Merchandise To

Merchandise requires that a minimum amount be reached so merch campaigns are only able to be added to financial upsells where this is possible.

That includes:

  1. Donation Upsells

  2. Double Donation Upsells

  3. Panel Upsells

Add Merchandise to an Upsell

Find the upsell flow and the upsell to which you want to add the merch item.

Click on the upsell to edit it:

Then find where it says Campaign

Click the drop-down and find the merchandise campaign you made. Once you add it, you will be able to see the products that will appear on the Upsell.

Click Save and you are good to go! Remember that there is a minimum amount required for merch items so make sure the amount you are asking from your donor exceeds that.

Questions?
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If you have questions or are unsure on any of these steps, please reach out to our support team by clicking the red chat box a the bottom right corner of your screen.

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