Donor Support

Help with refunds, accounts, recurring subscriptions, etc.

18 articles in this collection
Written by Team WinRed

Help with Donations

Requesting a Refund

How to get a recent donation refunded

Written by Team WinRed
Updated over a week ago

Cancel Your Recurring Subscription

How to Cancel Recurring Donation Made on WinRed

Written by Team WinRed
Updated this week

Managing your WinRed Account

Update Personal Account Info

How to change your name, address, employment info, etc.

Written by Team WinRed
Updated over a week ago

Update your WinRed Donor Account Payment Method

How to update your payment method

Written by Team WinRed
Updated over a week ago

View Personal Donation History

How to view your donation history

Written by Team WinRed
Updated this week

Change Your Account Password

How to change your password

Written by Team WinRed
Updated over a week ago

Deleting Your WinRed Donor Account

How to shutdown your WinRed donor account

Written by Team WinRed
Updated over a week ago

FAQs

Does WinRed validate my email address?

How does WinRed ensure that emails are inputted correctly?

Written by Team WinRed
Updated over a week ago

Having trouble donating?

How to troubleshoot making a donation on a WinRed page

Written by Team WinRed
Updated over a week ago

What is a Money Pledge?

A way for donors to give an additional donation automatically on a future date

Written by Team WinRed
Updated over a week ago

Why do I see WinRed or Revv on my credit card statement?

How a donation may appear on your billing statement

Written by Team WinRed
Updated over a week ago

Temporary Authorization Holds

Why is there a $1 charge from WinRed on my bank statement?

Written by Team WinRed
Updated over a week ago

Why can't I change my email address?

Why can't I change my email address?

Written by Team WinRed
Updated over a week ago

Find Your Donations

Why do some of my donations not show up?

Written by Team WinRed
Updated over a week ago

Where does my donation go?

How your contribution goes from you to the candidate or cause you want to support

Written by Team WinRed
Updated over a week ago

How do I unsubscribe from Texts or Emails?

Unsubscribing from emails or texts

Written by Team WinRed
Updated over a week ago

Why did I get charged twice?

Questions regarding double donations

Written by Team WinRed
Updated over a week ago

What Happens When I Give to a Nominee Fund?

Written by Team WinRed
Updated over a week ago