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Donor Support
Donor Support
Help with refunds, accounts, recurring subscriptions, etc.
18 articles in this collection
Written by
Team WinRed
Help with Donations
Requesting a Refund
How to get a recent donation refunded
Written by
Team WinRed
Updated over a week ago
Cancel a Recurring Subscription
How to Cancel Recurring Donation Made on WinRed
Written by
Team WinRed
Updated over a week ago
Managing your WinRed Account
Update Personal Account Info
How to change your name, address, employment info, etc.
Written by
Team WinRed
Updated over a week ago
Update Account Payment Method
How to update your payment method
Written by
Team WinRed
Updated over a week ago
View Donation History
How to view your donation history
Written by
Team WinRed
Updated over a week ago
Change Your Account Password
How to change your password
Written by
Team WinRed
Updated over a week ago
Deleting Your WinRed Donor Account
How to shutdown your WinRed donor account
Written by
Team WinRed
Updated over a week ago
FAQs
Does WinRed validate my email address?
How does WinRed ensure that emails are inputted correctly?
Written by
Team WinRed
Updated over a week ago
Having trouble donating?
How to troubleshoot making a donation on a WinRed page
Written by
Team WinRed
Updated over a week ago
What is a Money Pledge?
A way for donors to give an additional donation automatically on a future date
Written by
Team WinRed
Updated over a week ago
Why do I see WinRed or Revv on my credit card statement?
How a donation may appear on your billing statement
Written by
Team WinRed
Updated over a week ago
Temporary Authorization Holds
Why is there a $1 charge from WinRed on my bank statement?
Written by
Team WinRed
Updated over a week ago
Change Email Address
Why can't I change my email address?
Written by
Team WinRed
Updated over a week ago
Finding Your Donations
Why do some of my donations not show up?
Written by
Team WinRed
Updated over a week ago
Where does my donation go?
How your contribution goes from you to the candidate or cause you want to support
Written by
Team WinRed
Updated over a week ago
How do I unsubscribe from Texts or Emails?
Unsubscribing from emails or texts
Written by
Team WinRed
Updated over a week ago
Why did I get charged twice?
Questions regarding double donations
Written by
Team WinRed
Updated over a week ago
What Happens When I Give to a Nominee Fund?
Nominee Funds
Written by
Team WinRed
Updated over a week ago