Donor Support

Help with refunds, accounts, recurring subscriptions, etc.

18 articles in this collection
Written by Team WinRed

Help with Donations

Requesting a Refund

How to get a recent donation refunded

Written by Team WinRed
Updated over a week ago

Cancel a Recurring Payment

How to Cancel Recurring Donation Made on WinRed

Written by Team WinRed
Updated over a week ago

Managing your WinRed Account

Reclaim Account

How to reclaim your account and see your donations

Written by Team WinRed
Updated over a week ago

Update Account Payment Method

How to update your payment method

Written by Team WinRed
Updated over a week ago

Update Personal Account Info

How to change your name, address, employment info, etc.

Written by Team WinRed
Updated over a week ago

View Donation History

How to view your donation history

Written by Team WinRed
Updated over a week ago

Change Your Account Password

How to change your password

Written by Team WinRed
Updated over a week ago

Deleting Your WinRed Donor Account

How to shutdown your WinRed donor account

Written by Team WinRed
Updated over a week ago

FAQs

Accounts on WinRed

What is an account?

Written by Team WinRed
Updated over a week ago

Was my donation matched?

Questions regarding double and triple matched donations

Written by Team WinRed
Updated over a week ago

Temporary Authorization Holds

Why is there a $1 charge from WinRed on my bank statement?

Written by Team WinRed
Updated over a week ago

Subscriptions and Updating Your Card

What happens to my subscriptions when I update my card?

Written by Team WinRed
Updated over a week ago

Change Email Address

Why can't I change my email address?

Written by Team WinRed
Updated over a week ago

Why did I get charged twice?

Questions regarding double donations

Written by Team WinRed
Updated over a week ago

Finding Your Donations

Why Do Some of My Donations Not Show Up?

Written by Team WinRed
Updated over a week ago

Where does my donation go?

How your contribution goes from you to the candidate or cause you want to support

Written by Team WinRed
Updated over a week ago

Can I unsubscribe?

Unsubscribing from emails or texts

Written by Team WinRed
Updated over a week ago

What Happens When I Give to a Nominee Fund?

Nominee Funds

Written by Team WinRed
Updated over a week ago