Requesting a Refund

How to get a recent donation refunded

Written by Team WinRed
Updated this week

Cancel a Recurring Payment

How to Cancel Recurring Donation Made on WinRed

Written by Team WinRed
Updated this week

Reclaim Account

How to reclaim your account and see your donations

Written by Team WinRed
Updated over a week ago

Update Account Payment Method

How to update your payment method

Written by Team WinRed
Updated over a week ago

Update Personal Account Info

How to change your name, address, employment info, etc.

Written by Team WinRed
Updated over a week ago

View Donation History

How to view your donation history

Written by Team WinRed
Updated over a week ago

Change Your Account Password

How to change your password

Written by Team WinRed
Updated over a week ago

Deleting Your WinRed Donor Account

How to shutdown your WinRed donor account

Written by Team WinRed
Updated over a week ago

Accounts on WinRed

What is an account?

Written by Team WinRed
Updated over a week ago

Was my donation matched?

Questions regarding double and triple matched donations

Written by Team WinRed
Updated over a week ago

Temporary Authorization Holds

Why is there a $1 charge from WinRed on my bank statement?

Written by Team WinRed
Updated over a week ago

Subscriptions and Updating Your Card

What happens to my subscriptions when I update my card?

Written by Team WinRed
Updated over a week ago

Change Email Address

Why can't I change my email address?

Written by Team WinRed
Updated over a week ago

Finding Your Donations

Why Do Some of My Donations Not Show Up?

Written by Team WinRed
Updated over a week ago

Where does my donation go?

How your contribution goes from you to the candidate or cause you want to support

Written by Team WinRed
Updated over a week ago

Can I unsubscribe?

Unsubscribing from emails or texts

Written by Team WinRed
Updated over a week ago

What Happens When I Give to a Nominee Fund?

Nominee Funds

Written by Team WinRed
Updated over a week ago